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MLM and Party Plan Retention and Customer Service Article Archives
This Article Archive will help you to leverage your time and energy. Even the smallest improvement in field retention can yield profound growth and profitability.
Topics are broad and diverse, ranging from MLM software to distributor retention; from MLM legal and MLM consulting services to customer service for the contact center; from Party Plan incentives to compensation plan design; from starting a network marketing company to the secrets of MLM prospecting and recruiting.
New articles arrive weekly, so mark this page as a favorite and return often.
Feature Article
Handling Cancellation Requests – Part II
Archived Articles
Retention
The MLM Consultant: MLM Distributor Retention – Managing the Asset
The Keys to Increasing Field Retention
Focus On Retenton – Fast Start Success – What is it and why is it important?
Focus On Retention – Keep Your Promises
Direct Selling – The Value Equation
MLM and Party Plan Recruiting: Building An Initial Field Sales Force
MLM and Party Plan Essentials: Field Training & Customer Education
MLM and Party Plan Essentials: Field Training – Graded Structure
MLM Retention: Contact Management Strategies
MLM Retention: Field Training - Motivating Participation
Designing & Evaluating Your MLM Or Party Plan Training System
Field Reps Who Are Great at Retention – The Four Cornerstones of Retention Leaders
Top 10 Practices of MLM Field Retention Leaders – Part 1
Top 10 Practices of MLM Field Retention Leaders – Part 2
What Field Leaders Expect from the Home Office
Recruit to Retain – The Importance of "Why"
Recruit to Retain – Personal Attributes of Retention Leaders
Recruit to Retain – Objectives of Retention Leaders
Recruit to Retain – 3 Key Practices
Seven Keys to Effective Field Recognition
Recognition Top 50 – Part 1
Recognition Top 50 – Part 2
Resourceful Recovery – Part 1
Resourceful Recovery – Part 2
What distributors REALLY want! (Part I)
What distributors REALLY want! (Part II)
Customer Service
MLM Field Retention: Perception Kickers
MLM and Party Plan Startup: Outsourcing Makes Sense
MLM Customer Service: Properly Staffing the Customer Service Team
MLM Customer Service: Efficient Work Stations
MLM Customer Service: The Three R's of Customer Service
MLM and Party Plan Customer Service: Time Limits on Returns
MLM Customer Service: Product Returning Options
MLM Consulting – The Value Proposition
MLM Consulting – Golden Opportunities To Convey Value
MLM Customer Service Guidelines
MLM Customer Service: Rebuilding Goodwill & Perception Kickers
MLM Customer Service: Are You Satisfying Your Customers?
MLM Customer Service: Expect Unusual Reactions
MLM Customer Service: The Secret Is In The Sort
MLM Customer Service SuperStar Standards
MLM Customer Service: Rewarding Good Workers
MLM Customer Service: 23 Tips for Cost Reduction
Handling Cancellation Requests – Part I
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