 |
Vital Retention Facts
What is Attrition Costing You?
Article Archives!
R-tactics Tips FREE!
Client Case Studies
HOT Conferences
Site Map
Starting a new company? Learn more about LaunchSmart™.
Bi-weekly tips to boost service and retention levels!
|
|
|
|
RetentionSmarts™
Boosting retention with corporate and field best practices.
Since 1988, we've worked with hundreds of direct sales and network marketing companies and have identified the best practices (listed below) that lead to increased field retention. We mentor your corporate team in implementing these best practices — one topic per month. We also give you great training tools to help your field reps learn and implement retention best practices.
| Foundational Best Practices |
Additional Best Practices |
- Developing a Field Retention Program: Retention Fundamentals
- Retention Assessment and Measuring Retention
- Fast Start to Field Retention
- Effective Communications
|
- Keep Your Company's Promises
- Convey Value
- Team Retention
- Reward & Recognize
- Resourceful Recovery
- Field Surveys
- Field Training & Customer Education
- Crisis Management
- Warm Fuzzies
|
- Contact Tracking
- Exceptional Employees
- Service Operations
- Internal Team Building
- Management Practices
- Technology Tools
- Meetings & Events
- Policy Administration
- Recruit to Retain
|
Start winning the battle against field attrition right. We'll take you through the 22 retention best practices, one practice per month. You'll actually measure the increases in field retention and see the impact on your profitability. Each month you'll receive a detailed RetentionSmarts™ Training Module that provides the basis for that month's training and personal coaching and mentoring by ServiceQuest® consultants.. Working together with us, you'll discover the secrets we've discovered since 1988 in working with companies that excel at field retention.
Click here to see what the RetentionSmarts™ system includes.
|
|
