BUILDING GREAT
CUSTOMER EXPERIENCES

An Executive Breakfast on September 20, 2022 at
Courtyard by Marriott Lehi at Thanksgiving Point

Thanksgiving Point, Utah
ONLY 30 SEATS AVAILABLE
0
0
0
0
Days
0
0
Hrs
0
0
Min
0
0
Sec

Uncertain times call for careful review of the enduring practices to make and keep companies strong.

The number one driver of growth in direct sales is repeat business from customers and direct sellers who find customers and sell products.

And, as regulators scrutinize selling practices more than ever before, a key indicator of compliance will always be your company’s customer service practices. Great customer and distributor experiences require a blend of character, caring competence, and business process improvement.

YOU’LL LEARN:

  • How to personalize support at scale with the right mix of automation and agents.

  • How remote agents can supplement or replace your live support.

  • How to level up team coaching for “awesom-azing” performance.

TAKE BACK TO THE OFFICE:

  • The ServiceQuest® Plan for Building Great Customer Experiences

  • One-on-one Coaching Interview Sheet

  • Evaluating Your Mix of Automation and Live Agents

  • Hiring and Managing Remote Agents

Three Topics for One Power-Packed Executive Breakfast

How to Build Great Customer Experiences in Direct Sales with Terrel Transtrum
How I Keep Chatbooks 100% Customer Happiness Guarantee with Angel Brockbank, Director of Customer Experience at Chatbooks
How to Elevate Customer Service Managers as Coaches with JT Eskelsen

Register Today

Tuesday, September 20

8:30 AM – 11:00 AM

2801 West Club House Drive, Lehi

Name(Required)
Price: $49.00