1. Use of Site
The Site and the Content are protected by U.S. and/or foreign copyright laws, and belong to ServiceQuest® or its partners, affiliates, contributors or third parties. The copyrights in the Content are owned by ServiceQuest® or other copyright owners who have authorized their use on the Site. You may download and reprint Content for non-commercial, non-public, personal use only. Any such download and/or reprinting may be subject to additional restrictions, for example information from password restricted areas. You may not manipulate or alter in any way images or other Content on the Site.
You are prohibited from using any of the marks or logos appearing throughout the Site without permission from the trademark owner, except as permitted by applicable law.
4. Links to Third-Party Web
5. Downloading Files
ServiceQuest® cannot and does not guarantee or warrant that files available for downloading through the Site will be free of infection by software viruses or other harmful computer code, files or programs.
6. Disclaimer of Warranties
SERVICEQUEST® MAKES NO EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER WITH RESPECT TO THE SITE OR THE CONTENT. SERVICEQUEST® EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, WITH REGARD TO THE SITE, THE CONTENT, AND ANY PRODUCT FURNISHED OR TO BE FURNISHED VIA THE SITE. SERVICEQUEST® DOES NOT WARRANT THAT THE FUNCTIONS PERFORMED BY THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, OR THAT DEFECTS IN THE SITE WILL BE CORRECTED. SERVICEQUEST® DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE CONTENT, OR THAT ANY ERRORS IN THE CONTENT WILL BE CORRECTED. THE SITE AND THE CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
7. Limitation of Liability
You understand and agree that you are personally responsible for your behavior on the Site. You agree to indemnify, defend and hold ServiceQuest®, its parent companies, subsidiaries, affiliated companies, joint venturers, business partners, licensors, employees, agents, and any third-party information providers ServiceQuest® from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys’ fees, resulting from or arising out of your use, misuse, or inability to use the Site, goods, or the Content, or any violation by you of this Agreement.
10. User Conduct
You agree to use the Site only for lawful purposes. You agree not to take any action that might compromise the security of the Site, render the Site inaccessible to others or otherwise cause damage to the Site or the Content. You agree not to add to, subtract from, or otherwise modify the Content, or to attempt to access any Content that is not intended for you. You agree not to use the Site in any manner that might interfere with the rights of third parties.
11. Unsolicited Idea Submission
ServiceQuest® does welcome feedback regarding many areas of ServiceQuest®’s existing businesses that will help satisfy customer’s needs, and feedback can be provided through the contact areas on the Site. Any feedback or ideas that you provide shall be deemed an unsolicited User Submission and you agree that (1) your idea will automatically become the property of ServiceQuest®, without any compensation to you; (2) ServiceQuest® will have no obligation to return your idea to you or respond to you in any way; (3) ServiceQuest® will have no obligation to keep your idea confidential; and (4) ServiceQuest® may use your idea for any purpose whatsoever, including giving your idea to others.
12. User Supplied Information
You agree that any material, information, or data you transmit to us or post to the Site (each a “Submission” or collectively “Submissions”) will be considered non-confidential and non-proprietary. For all Submissions, (1) you guarantee to us that you have the legal right to post the Submission and that it will not violate any law or the rights of any person or entity, and (2) you give ServiceQuest® the royalty-free, irrevocable, perpetual, worldwide right to use, distribute, display and create derivative works from the Submission, in any and all media, in any manner, in whole or in part, without any restriction or responsibilities to you.
13. Password Security
If you apply to become a ServiceQuest® client and use any of the ServiceQuest access portals or training logins, you are responsible for maintaining the confidentiality of your identification and password information, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your identification and password.
14. General Provisions
b. Correction of Errors and Inaccuracies. The Content may contain typographical errors or other errors or inaccuracies and may not be complete or current. ServiceQuest® therefore reserves the right to correct any errors, inaccuracies or omissions and to change or update the Content at any time without prior notice. ServiceQuest® does not, however, guarantee that any errors, inaccuracies or omissions will be corrected.
UPDATED: November 4, 2019