Why Do Executives and Owners Hire ServiceQuest? Many who reach out to us know they have a problem to solve. Some hear it from their customers and employees. Others see it in the numbers. Some have instincts and gut-level gnawing. A giant client switched out their phone system and almost [...]
A Note from Terrel: One of the big questions we get asked at ServiceQuest is: what software should I use for my back office? Whether you're just starting out with MLM software or you've outgrown your current platform, we often guide our clients through this important decision because of [...]
Listen to this article It’s impossible to grow into a multi-million dollar direct sales company without an effective recruiting and retention strategy. After all, distributors and affiliates are why you chose the MLM path in the first place. Your product or service offers a solution to [...]
What MLM Software Do I Need for Every Direct Sales Growth Stage? MLM software decisions are tough. As a result, one of the most common mistakes direct sales companies make is not choosing the right technology at the right time. We get it, you want to serve your customers [...]
Ready for the Regulators: A Powerful Approach to the New MLM Regulatory Normal MLM Regulators: The Sonar-Guided Rodent With the new MLM regulatory enforcement, direct sales owners and executives have become John Candy (as Chet Ripley) and Dan Akroyd (as Roman Craig) in the 1988 comedy film, [...]
2-Step Model: The New Direct Sales Strategy You Need to Succeed To be successful as a network marketing company, we cannot ignore the direct selling shift toward a customer-centric model, driving rep success as a by-product. For the first time in decades: direct selling companies are implementing an advanced [...]
MLM Payment Fraud Protection: Boost Sales. Beat Fraud. How Your Network Marketing Company can protect from payment fraud. You can take back your power and your earnings. Payment fraud risks. All merchant accounts have them. That's because professional fraudsters work overtime. Fraudsters steal credit card information. They bypass [...]
How pricing strategy can make or break your compensation plan Imagine walking into a McDonald’s restaurant hungry for a Big Mac and fries. You look up at the menu board and see that Big Macs are now $10 – a bit more than you expected! You ask Lisa at [...]
The Most Important Lessons in MLM Legal History: Avoiding the Accidental Pyramid Classification How to prevent your company’s downfall by learning from the past “Those who neglect history are doomed to repeat it” George Santayana. Despite our familiarity with these wise words, we don’t take them to heart when [...]
Account Updater: How a simple tool can help you keep your customers and increase profit. You're a direct sales or MLM company with auto-ship or subscriptions. That means you know the frustration of expiring credit cards. That's because many of your valuable resources go to waste hunting down an [...]